CORNERSTONE VIRTUAL STAFF
Leslie Anne
$0.01
I have worked in the BPO industry for for 6 years. A customer service representative with Sitel for 6 months then got promoted as a subject matter expert. A CSR or a financial advisor with Concentrix for more than 3 years got promoted as a subject matter expert for 8 months then got promoted as a unit manager or a team lead for more than a year.
Now with my experience in the BPO industry I believe I’m honed with the skills that you are looking for the role, starting with being an incredibly detail oriented, in my previous role, it is very important to be accurate, thorough, productive and most of all being organized since I am handling few agents and they depend on me especially with how they will perform and pass their metrics. I am flexible and adaptable, also in my previous job, moving up from a customer service representative level to a team lead level is challenging, since being a CSR, you only care for your own metrics, but being in a team lead level you will be leading group of CSRs with different personalities and different skills, so in here, I learned to be more flexible and adaptive to the things I need to do as a team leader.
Lastly, I enjoy challenging work, The reason I am eager to move up positions is because I love learning new things, once I mastered a specific product I want to upskill. Team collaboration and good work ethics.
KEY SKILLS
Highly motivated
hardworking
compassionate
adaptable professional
with a strong background in call center with six years of experience providing exceptional customer service to clients.
Frequently Asked Questions
What is a virtual placement agency?
As a leading virtual placement agency, we specialize in connecting skilled remote workers with suitable job opportunities. Utilizing advanced online platforms and technology, we facilitate efficient matching between employers and qualified candidates. Our goal is to provide a seamless and effective experience for both parties.
How does a virtual placement agency work?
Employers typically create profiles on our website, detailing their company's needs and preferences for applicants. Our platform then matches suitable candidates based on their skills, experience, and job preferences. Employers can review profiles, schedule interviews, and ultimately select the best fit for their team. Cornerstone will facilitate this process, ensuring a seamless and efficient experience for both employers and applicants
What kind of jobs does CVPA offer as a virtual placement agency?
As part of our introductory offer, we are currently charging a promotional fee of $2,500 per placement. After this limited-time promotion ends, our standard fee will be $3,000 per successful placement. We believe this competitive pricing structure offers excellent value for the comprehensive services we provide.
Is there a fee for using Cornerstone virtual placement agency?
We guarantee our affordable ONE-TIME fee which will meet your budget. Our fee at an average virtual staff at 7$ per hour rate is below 25% of the hourly rate per annual.
Can I directly contact the applicant from the website?
Employers are strictly prohibited from contacting applicants directly during the placement process. Our dedicated representatives will manage the entire process, from initial candidate screening to final matching and contract signing. This ensures a fair and efficient experience for both employers and applicants.
How can my company will benefit from CVPA?
Join our network and tap into a wealth of talented remote workers based in the Philippines. This can enable you to fill open positions swiftly, lower your hiring expenses, and enhance overall productivity. Our rigorous screening process ensures that the candidates we present align with your company's needs and can effectively contribute to your remote workforce.
How do I make sure that the placement agency is safe and the applicant will not scam me?
CVPA, a subsidiary of Cornerstone Business Accounting Solutions, is a legally registered entity in the Philippines dedicated to safeguarding our clients from scams and fraudulent activities. Operating from the United States, we are responsible for the staff we supply to our clients. To maintain business continuity, we offer free replacement staff in the event of employee resignation during the contract term.
How long is the placement process?
We will take care of the entire hiring and placement process, including conducting thorough background checks, preparing necessary employment documentation such as contracts and confidentiality agreements, ensuring compliance with Philippine labor laws through legal review, and assisting with annual income tax reporting. This process typically takes 5-7 days to complete.
What is the duration of the contract with us?
We guarantee 60 days of our ONE TIME placement fee.
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